All Mamba services are delivered digitally. No physical goods are produced or shipped. Deliverables are provided via email or secure file-sharing link to the address provided at checkout. Formats include PDF reports, Google Docs, spreadsheets, content files, ad creative files, and dashboard access depending on the service.
| Service / Deliverable | Expected timeline |
|---|---|
| Spark Package (Audit + Strategy) | 8–10 business days from project start |
| Search Domination — Initial audit | 7–10 business days from access granted |
| Paid Media — Campaign launch | 7–12 business days from onboarding |
| Content Engine — Strategy document | 10–14 business days from project start |
| Social Growth — Setup and first calendar | 8–12 business days from brand access |
| Performance Analytics — GA4 setup | 2–4 weeks depending on complexity |
| Email & Automation — Welcome sequence | 10–15 business days from platform access |
| Monthly retainer reports | 5th of each calendar month |
| Support hours (booked sessions) | Scheduled within 5 business days of request |
A project is considered started when: (a) payment has been received; (b) the onboarding call has taken place; and (c) the Client has granted the minimum required platform access. Timelines begin from the date all three conditions are met. Client delays in providing access extend timelines accordingly.
Your assigned specialist is your primary contact. All communication via email. Response time: 1 business day (Mon–Fri, 09:00–18:00 CET). Urgent matters by phone during business hours: +39 080 435 6359.
Deliverables are considered accepted if no written objections are raised within 7 business days of delivery. Reasonable objections will be addressed at no charge. We will address reasonable objections at no additional charge.
Mamba Digital S.r.l. · Via Liguria, 27, 85024 Lavello PZ, Italy · ciao@mamba-seoagency.com · +39 080 435 6359